“As business management consultants based in Swansea in South Wales we specialise in assisting hospitality businesses to improve products, customer service, reputation, sales and profitability.”

 

Business and Strategic Planning

A major part of any plan is setting objectives and targets. These targets and objectives must be clearly defined, for example outlining how goals are to be achieved, utilising available and possibly new resources – for at least one year in advance.

The Service

As business consultants we conduct an in-depth service performance appraisal of your operation, identify strengths and weaknesses and highlight opportunities.

Improve your revenues and profit

We will increase your customer numbers and revenues through a custom-built marketing plan, staff training and product development.

Working together we will improve your profits, by analysing and adjusting costs and operational procedures to maximise efficiency.

The Results

Our business management consulting customers spend an average of £6000 per year on our service and have seen returns of over £50,000 in increased net sales and £13,000 in cost savings.

 REVIEWS

Our Clients

MR AND MRS P

Holiday Park

“…..increased sales by 135% on last year and raised G.P. from 61% to 69%

MR S

​

“ ….our room occupancy is up from 47% to 89% and our

average room rate is up by 35% to £84 per night.”

MR B

Independent Café

“We increased sales by £900 a week….”  “….our GP is up from 53% to 67%  with costs down 11%.”

MR AND MRS D

Independent Restaurant

“…sales are now up 22% on last year and our costs are down £350 per week”

Miss A

Vegan Restaurant

“….helped develop our brand and our identity and market ourselves much more effectively, sales have increased by 65% since working with PJM..."

MR J

BBQ Restaurant

"... changed suppliers and got a much better deal meaning a reduction in food costs of 8% and helped with online marketing which means we have nearly doubled our sales since working with PJM hospitality Solutions."

MR C

Independent Inn with rooms

“...sales are up by over £500 per week….”

".....room occupancy is now at 94% compared to 53% before..."

MR AND MRS O-S

Independent Restaurant

“…sales of desserts are up 8 fold and our margins and overall sales have increased too. Cant wait to work on our cocktail menu next and see the results!"