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“We specialise in assisting hospitality businesses to improve products, customer service, reputation, sales and profitability.”

 

Business and Strategic Planning

A major part of any plan is setting objectives and targets. These targets and objectives must be clearly defined, for example outlining how goals are to be achieved, utilising available and possibly new resources – for at least one year in advance.

The Service

I conduct an in-depth service performance appraisal of your operation, identify strengths and weaknesses and highlight opportunities.

Improve your revenues and profit

We will increase your customer numbers and revenues through a custom-built marketing plan, staff training and product development.

Working together we will improve your profits, by analysing and adjusting costs and operational procedures to maximise efficiency.

The Results

Our customers spend an average of £6000 per year on our service and have seen returns of over £50,000 in increased net sales and £13,000 in cost savings.